Areas of Expertise: Brand marketing, sales, trade shows and product development

Robin Kramer is an independent sales and marketing consultant who has an impressive history with leaders in the retail industry that have built their brands on innovative merchandising and strong service cultures. Among these brands is Williams-Sonoma, Inc. where she utilized her operations management background to develop and refine the process of opening new stores during a period of rapid expansion across that organizationšs three retail brands: Williams-Sonoma, Pottery Barn and Hold Everything. During her tenure at Williams-Sonoma, Inc. Kramer overhauled the store associate recognition program as part of a larger initiative focused on associate job satisfaction. She also led the customer service functions for all retail brands there, including the development and implementation of service standards in stores and call centers. She went on to implement similar programs and new initiatives at another forward-thinking retail brand, the Old Navy division of Gap, Inc.

For the past 10 plus years, Robin has worked with small, upscale wholesale brands and designers to bring their products to market, position these niche brands for maximum exposure to their target customers and build relationships with national and international retailers. She has a keen eye for recognizing products and designs that represent a unique and fresh approach in a crowded and competitive space.

She is based in Los Angeles, California.